Rent collection sounds simple. In practice, it's where most self-managing landlords lose hours every month — chasing payments, reconciling statements, and worrying about arrears.
We handle all of it. Automated invoicing, structured chasing, transparent monthly statements, and a clear escalation path when arrears need legal action. You see the money, not the hassle.
What's included
Our rent collection service includes the following deliverables, all coordinated through a single point of contact:
- Automated invoicing. Invoices issued on schedule with the right VAT treatment and payment details.
- Multi-channel reminders. Email, post and phone reminders following an agreed escalation schedule.
- Arrears management. Structured approach to late payments, including formal notices and legal action when needed.
- Monthly statements. Clear, itemised statements showing rent received, fees deducted and arrears status.
How we work
Every engagement follows a clear, disciplined process — designed to give you visibility without making you micromanage. We agree the scope, set expectations, deliver against them, and report back regularly.
You'll always have a single point of contact, predictable response times, and clear documentation of every action taken on your behalf.